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Technical Support & Training

Comprehensive support services to maximize the value of your stone care investment. From professional training to 24/7 technical assistance, we're here to help you succeed.

Our Support Services

Comprehensive support services designed to ensure optimal results and maximize your investment.

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Professional Training

Comprehensive training programs for your maintenance staff and contractors.

Features Include:

  • On-site Training Sessions
  • Certification Programs
  • Best Practice Guidelines
  • Safety Protocol Training
  • Equipment Operation Training
  • Troubleshooting Techniques
Duration:1-3 days
Format:On-site or Virtual
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Technical Consultation

Expert consultation for complex projects and specialized requirements.

Features Include:

  • Project Planning & Design
  • Product Selection Guidance
  • Application Method Optimization
  • Problem Diagnosis & Solutions
  • Quality Control Procedures
  • Performance Optimization
Duration:As needed
Format:On-site or Remote
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24/7 Technical Support

Round-the-clock technical support and maintenance guidance.

Features Include:

  • 24/7 Technical Hotline
  • Remote Diagnostic Support
  • Emergency Response Team
  • Maintenance Schedule Planning
  • Performance Monitoring
  • Preventive Care Programs
Duration:Ongoing
Format:Phone, Email, Chat

Professional Training Programs

Structured certification programs designed for different skill levels and professional requirements.

Basic Certification

1 Day

Training Topics:

  • Stone Types & Properties
  • Basic Application Techniques
  • Safety Procedures
  • Equipment Basics
Target Audience:
New technicians and maintenance staff

Advanced Certification

2 Days

Training Topics:

  • Complex Surface Restoration
  • Problem Diagnosis
  • Advanced Techniques
  • Quality Control
Target Audience:
Experienced professionals and supervisors

Master Certification

3 Days

Training Topics:

  • Project Management
  • Custom Solutions
  • Training Others
  • Business Development
Target Audience:
Senior professionals and business owners

Our Support Process

A systematic approach to delivering comprehensive technical support and training services.

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STEP 01

Initial Assessment

We evaluate your specific needs, current challenges, and technical requirements.

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STEP 02

Solution Design

Our experts design a customized support plan tailored to your operations.

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STEP 03

Implementation

We deliver training, consultation, or support services according to your schedule.

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STEP 04

Ongoing Support

Continuous monitoring and support to ensure optimal performance and results.

Need Technical Support?

Our technical experts are ready to help you with any questions or challenges you may have.

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24/7 Hotline

+86-137-9869-1852

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Email Support

support@yangfuji.com

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Live Chat

Available 24/7