Support Center
Get the help you need with our comprehensive support resources, training programs, and expert technical assistance available 24/7.
How Can We Help You?
Choose from our comprehensive support options designed to help you succeed with YangFuJi products.
Frequently Asked Questions
Find answers to common questions about our products and services.
How do I choose the right stone care product for my application?
Our product selection depends on several factors including stone type, application environment, and specific requirements. Contact our technical team for personalized recommendations based on your needs.
What is the recommended maintenance schedule for stone surfaces?
Maintenance schedules vary by application and traffic levels. Generally, high-traffic areas require daily cleaning with weekly deep maintenance, while residential applications may need weekly cleaning with monthly deep care.
Are KingHome products environmentally safe?
Yes, all KingHome products are formulated with environmental responsibility in mind. We use eco-friendly ingredients and sustainable manufacturing processes while maintaining professional-grade performance.
Do you provide training for product application?
Absolutely! We offer comprehensive training programs including on-site training, online courses, and certification programs. Our training covers proper application techniques, safety procedures, and best practices.
What is your technical support availability?
We provide 24/7 emergency technical support for critical issues. Standard technical support is available Monday-Friday 8:00 AM - 6:00 PM EST. You can reach us via phone, email, or live chat.
How can I become a certified YangFuJi installer?
Our certification program includes theoretical training, hands-on practice, and assessment. Contact our training department to learn about upcoming certification courses in your area.
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